Support

Something not working, or an idea to share? Write to support@getstill.io. A real person reads every note.

Where are my photos kept?

In Apple Photos, where they already are. Still shows them but never copies or uploads them.

Where are my voice notes kept?

On your iPhone. With Still+ you can also back them up to your own private iCloud.

How do I start a story from Photos?

In Photos, open a photo, tap Share, then Tell it with Still. Still opens on that photo, ready to record.

The written words are not quite right.

Open the memory, tap the ... menu, then Edit words. On iOS 26 you can also choose Write the words again for a fresh pass.

How do I keep a copy of everything?

Settings, then Export everything. You get every voice note as a sound file with its words as text. It is free.

How do I cancel Still+?

In the Settings app, tap your name, then Subscriptions, then Still+. Canceling keeps every memory on your iPhone.

How do I restore Still+ on a new iPhone?

In Still, open Settings and tap Restore purchases.

Still stopped while I was recording.

Open Still again. A story that was cut off comes back as a memory on its own.